Terms & Use
WEBSITE TERMS AND CONDITIONS OF USE
About the Website
Welcome to www.madwoof.com.au (Website). The Website facilitates interactions between:
- Parties providing services (Provider); and
- Parties receiving services (Receiver),
making it easier for the Receiver and the Provider to locate, communicate, arrange payment and deliver the services in a fast and secure manner (Services).
The Website is operated by J.C.O INDUSTRIES PTY LIMITED. Access to and use of the Website, or any of its associated products or Services, is provided by J.C.O INDUSTRIES PTY LIMITED.
Please read these terms and conditions (Terms) carefully. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms.
If you do not agree with the Terms, you must cease usage of the Website, or any of its products or Services, immediately.
J.C.O INDUSTRIES PTY LIMITED reserves the right to review and change any of the Terms by updating this page at its sole discretion.
Any changes to the Terms take immediate effect from the date of their publication.
Acceptance of the Terms
You accept the Terms by registering for the Services and/or making any payment as required under the Terms for use of the Services.
You may also accept the Terms by clicking to accept or agree to the Terms where and if this option is made available to you by J.C.O INDUSTRIES PTY LIMITED in the user interface.
The Services
In order to access the Services, both the Receiver and the Provider are required to register for an account through the Website (Account).
As part of the registration process, you may be required to provide personal information including:
- Email address
- Preferred username
- Mailing address
- Telephone number
- Password
You warrant that any information you provide will always be accurate, correct and up to date.
Once you have completed the registration process, you will become a registered member of the Website and agree to be bound by the Terms.
Your Obligations as a Member
As a Member, you agree to comply with the following:
- You will not share your profile with any other person.
- You will use the Services only for permitted purposes.
- You are responsible for protecting the confidentiality of your password and email address.
- You must immediately notify any unauthorised use of your account.
- You must not impersonate another member.
- All content you upload must be accurate and up to date.
- You must not harass, stalk or threaten other members.
- You will not use the Website for illegal or unauthorised purposes.
- Automated use of the Website is prohibited.
Using the Website as the Receiver
Receivers (customers) must first create an account by providing their contact information and account details.
Once registered, receivers can:
- Browse products
- View product listings and pricing
- Add items to the cart
- Proceed to checkout
- Track shipments
- Leave reviews and ratings
Using the Website as the Provider
Providers (sellers) must register for an account and provide business information where required.
Providers are responsible for:
- Creating product listings
- Uploading images and descriptions
- Managing inventory
- Updating product information
- Responding to customer enquiries
- Shipping products on time
Payment
All payments made in the course of your use of the Services are processed using PayPal.
By using the Website, you agree to be bound by PayPal’s terms and conditions available on their official website.
Refund Policy
All Providers agree to comply with the Australian Consumer Law.
If a Receiver is unsatisfied with the services provided, they should:
- Contact the Provider directly to request a refund.
- If unresolved after 14 days, contact J.C.O INDUSTRIES PTY LIMITED through the Contact Us section.
Providers must cooperate with refund requests where applicable.
Copyright and Intellectual Property
The Website, Services and all related products are protected by copyright laws in Australia and international treaties.
All trademarks, logos, content, graphics and design elements are owned or licensed by J.C.O INDUSTRIES PTY LIMITED.
You may not reproduce, distribute or reuse Website content without written permission.
Privacy
J.C.O INDUSTRIES PTY LIMITED takes your privacy seriously. Any information provided through the Website is subject to the Website’s Privacy Policy.
General Disclaimer
Use of the Website and Services is at your own risk.
Everything on the Website is provided “as is” and “as available” without warranty of any kind.
J.C.O INDUSTRIES PTY LIMITED is not liable for any indirect, incidental or consequential damages arising from the use of the Website or Services.
Competitors
Competitors providing similar services for commercial purposes are not permitted to use or access Website content or information.
Limitation of Liability
J.C.O INDUSTRIES PTY LIMITED’s total liability arising out of or in connection with the Services will not exceed the resupply of the Services to you.
Termination of Contract
You may terminate the Terms by providing written notice through the Contact Us section of the Website.
J.C.O INDUSTRIES PTY LIMITED may terminate access if you breach the Terms or applicable laws.
Indemnity
You agree to indemnify J.C.O INDUSTRIES PTY LIMITED against all claims, damages, costs and liabilities arising from your use of the Website or breach of the Terms.
Dispute Resolution
If a dispute arises, both parties agree to attempt resolution through negotiation or mediation before commencing legal proceedings.
Mediation will be held in Perth, Western Australia, Australia.
Venue and Jurisdiction
Any disputes relating to the Website shall be resolved exclusively in the courts of Western Australia, Australia.
Governing Law
These Terms are governed by the laws of Western Australia, Australia.
Severance
If any part of these Terms is found to be void or unenforceable, the remaining provisions will continue in full force and effect.